Coming soon. We don't offer this yet. The information below is free, and you can sign up to hear when we open.
Tenancy deposit deductions
If your landlord or agent kept money from your deposit that you don't think is fair, you can dispute it for free through the deposit scheme. We're building help to prepare your case.
What it will cover
- Deductions for cleaning and damage
- Deposits that weren't protected
- Deposits not returned on time
What you should know now
- Your deposit must be protected in a government-approved scheme within 30 days.
- Once you agree the amount, it must be returned within 10 days.
- The scheme's dispute service is free, and the decision is final.
- If it was never protected, a court can order the landlord to pay you one to three times the deposit.
Read the full guide: Deposit deductions: how to get your money back
How it will work
- Tell us what was deducted and upload the check-in and check-out reports.
- We check each deduction against the evidence.
- We write your dispute and the evidence summary for the scheme.
Companies
Get told when it opens
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