Guides
How private parking charges work in the UK, in plain English. For what's changing, see parking law updates.
How to appeal a private parking charge
How to appeal a private parking charge in the UK: the two stages (the parking company, then POPLA or IAS), the deadlines, and keeping your discount.
New Private Parking Code 2026: what changes
The government's new Private Parking Code, laid on 20 October 2026: charges that must be cancelled, £20 reductions, grace periods, and when it starts.
The 14-day rule for postal notices
Why a private parking charge that arrives late in the post can't be passed to the registered keeper, how the 14 days are counted, and where it doesn't apply.
Debt collector letters and court claims
What debt collectors can and can't do over a private parking charge, how to answer a letter before claim, and the deadlines if court papers arrive.
Other charges
Information on charges we don't help with yet. We're working on it: get told when we do.
Council and TfL tickets: how to challenge them
How to challenge a council parking ticket, bus lane or yellow box fine, congestion charge or ULEZ penalty, or Dart Charge fine, and the free tribunals.
Hire car damage charges: what to check
Charged for damage after returning a hire car? What evidence to ask for, how the excess works, and how to dispute a charge you don't think is fair.
Deposit deductions: how to get your money back
Your landlord kept some of your deposit? How deposit protection works, the free dispute service, and what happens if your deposit was never protected.
Flight delay compensation: what you're owed
How much compensation you can claim for a delayed flight under UK rules, which flights are covered, when airlines don't have to pay, and how to claim for free.
Unfair bills and fees: how to challenge them
When an energy supplier can't back-bill you, the rules on broadband and mobile price rises, unfair cancellation fees, and the free ombudsmen.