ParkingEye parking charge: how to appeal

Who ParkingEye is

• Member of the British Parking Association (BPA), so the independent appeal is to POPLA.
• Also trades as Car Parking Partnership.
• Mostly camera (ANPR) car parks, including supermarkets, retail parks and some hospitals.

The trade body can change, so check the name of the appeals service printed on your own notice or rejection letter.

How to appeal

1. Appeal online through ParkingEye's appeals page, or by post to Appeals Department, Parkingeye Ltd, PO Box 117, Blyth, NE24 9EJ.
2. ParkingEye asks for appeals within 28 days of the charge being delivered. It says the amount won't go up while it's looking at your appeal.
3. If it rejects your appeal, its letter gives you a POPLA verification code. ParkingEye says that if you then appeal to POPLA, the discounted amount no longer applies.

Appealing to POPLA is free, and ParkingEye has to accept the decision. If you were the registered keeper, you don't have to say who was driving.

Worth knowing about ParkingEye

ParkingEye won the Supreme Court case ParkingEye v Beavis (2015), which decided that its £85 overstay charge wasn't an unfair penalty. Arguing that the amount is too high rarely works. Appeals that succeed usually show the notice, the signs or the timings didn't follow the rules.

As camera charges are posted, the 14-day rule for the notice to keeper matters a lot. Check the dates.

Check the notice before you appeal

• The 14-day rule: a posted notice for camera parking has to reach the keeper within 14 days, or only the driver can be pursued.
• Whether it contains the wording the law requires to make the keeper liable.
• Grace periods: time to read the signs, and time to leave after your parking ends.
• Whether the signs were clear and visible, and whether you can show you paid.
• Whether it's really a private charge. A Penalty Charge Notice from a council or TfL follows different rules.

Our free check looks at all of these. See also how to appeal a private parking charge.